Privacy Policy
Effective Date: July 02, 2026 • Descon Industries Pvt Ltd
Absolute Privacy
We never monetize, rent, or trade your design blueprints, project budgets, or contact information to third parties.
Encrypted Transmission
All architectural files and specification parameters submitted via our enquiry portal are protected by TLS 1.3 encryption.
Full Data Control
You retain complete ownership of your architectural CAD drawings and may request data retrieval or deletion at any time.
Descon Coframe (“Descon Industries Pvt Ltd”, “we”, “us”, or “our”) respects your privacy and is dedicated to safeguarding the architectural, technical, and personal data you entrust to us across our websites, interactive estimators, and customer communication channels.
Information We Collect
When you interact with our platforms whether requesting technical CAD drawings, scheduling an experience showroom walkthrough, or submitting fenestration parameters via our multi-step calculator we may collect the following categories of information:
1.1 Direct Contact & Business Data
- Full Name and Professional Title (Architect, Builder, Fabricator, Owner).
- Corporate or Personal Email Address and Verified Phone / WhatsApp numbers.
- Firm name, GSTIN (where applicable for commercial invoicing), and billing address.
1.2 Architectural & Project Parameters
- Site physical location, wind-load exposure zone, and structural elevation.
- Preferred profile series (Sliding, Casement, Lift & Slide, Skylight, Partition).
- Glass specifications, acoustic STC targets, and custom RAL finish shades.
We also automatically log essential navigational telemetry (such as anonymized IP address, browser user-agent, device resolution, and referral paths) to maintain infrastructure reliability and detect cyber threats.
Purpose & Legal Basis of Processing
We process your data strictly to fulfill your requested fenestration requirements and manage the end-to-end manufacturing and installation lifecycle:
- Engineering Consultations & Estimates: Evaluating opening dimensions, calculating structural wind pressure resistance (WiWa© standards), and preparing commercial quotations.
- Manufacturing & Quality Control: Routing extrusion cutting, CNC milling, and AkzoNobel powder-coating schedules through our central factory ERP.
- On-Site Survey & Installation: Dispatching certified measurement technicians and anchoring crews to verified site coordinates.
- Warranty & Service Records: Maintaining profile batch and hardware traceability records for up to 10-year warranty coverage.
Data Protection, Storage & Security
All customer technical records and personal details are housed on secured, firewall-protected cloud infrastructure with multi-factor authentication (MFA) and granular role-based access controls (RBAC). Data in transit is safeguarded by 256-bit Transport Layer Security (TLS 1.3).
Access to architectural drawings and project site locations is restricted strictly to assigned system engineers, factory managers, and accredited field supervisors actively engaged in your installation.
Cookies, Tracking & Analytics
Our web application utilizes strictly necessary and lightweight analytical cookies to ensure optimal performance:
- Functional Cookies: Preserve your progress when calculating specifications in our interactive Multi-Step Enquiry Form.
- Performance Analytics: Provide aggregated metrics regarding page load speed and popular system queries without compiling cross-site behavioral profiles.
You can adjust your web browser settings to block or notify you of cookie deployment; doing so may affect interactive multi-step form persistence.
Your Legal Data Rights
In accordance with applicable data protection laws (including the Digital Personal Data Protection Act - DPDPA), you maintain the following rights regarding your information:
Request an itemized copy of all contact and project specifications retained in our systems.
Update or correct incomplete or inaccurate site information and contact details.
Request complete removal of non-statutory records from our marketing and support systems.
Revoke consent for product update newsletters or promotional announcements at any time.
Policy Amendments
We reserve the right to revise this Privacy Policy periodically to reflect enhancements in our manufacturing processes, software features, or regulatory standards. Material amendments will be noted via an updated revision date at the top of this document.
Have Questions or Want to Exercise Your Rights?
Please contact our data protection compliance officer with your project ID or registration details.
Descon Industries Pvt Ltd
5/745, Sector 5, Gomti Nagar, Lucknow 226010, UP, India